Privacy Policy
SAVINGSUPERSTORE.COM LIMITED – SavingSuperStore.com is committed to protecting any information you provide by which you can be identified when using this website. You can be assured that any information shared with SavingSuperStore.com will remain with us and only be used in accordance with this privacy statement.
SAVINGSUPERSTORE.COM LIMITED – SavingSuperStore.com may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.
This policy is effective from 06/05/2022.
Please also see – https://www.iubenda.com/privacy-policy/64056201 – for how Personal Data is processed and the services used to do so.
You can contact us with any issues or queries you have at – dpo@savingsuperstore.com
1. Communicating with you
2. Data Controller
3. Your rights
4. Providing Data about Other People
5. Crime and Fraud Prevention and enforcement
6. Sensitive Personal Data
7. Product / Service Provider Websites
8. Use of Cookies and Analytical Data
9. How do we use the information we collect?
10. Law
11. Complaints
1. Communicating with you
It is imperative to us that we provide a service that meets your expectations. This section will explain how our partners and SavingSuperStore.com will use your information to communicate with you.
Updates from SavingSuperStore.com
Where you opt-in to confirm you are happy to receive information from us we may send you communications from SavingSuperStore.com which may include the following;
-Newsletters
-New product launches
-Further information about the services we offer
Opting out
If you no longer wish to receive communications from us you can let us know at any time by any of the following methods. Unsubscribing from the subscriber list either through a link on one of the communications, by emailing SavingSuperStore at dpo@savingsuperstore.com
Who do we share your details with?
When you use any of our services the following companies are involved in either facilitating a quote or contacting you after you have submitted your details:
Seopa – in partnership with SavingSuperStore.com for Insurance-related services and products. Please see their Privacy Policy: https://www.seopa.com/privacy-policy
Stickee – in partnership with SavingSuperStore.com for Broadband and Mobile products and services. Please see their Privacy Policy – https://www.stickee.co.uk/the-small-print/privacy-policy/
TheEnergyShop – in partnership with SavingSuperStore.com for Energy products and services. Please see their Privacy Policy – https://www.theenergyshop.com/about-privacyPolicy
AssuredFutures – in partnership with SavingSuperStore.com for Life Insurance, Health Insurance, Income Protection and Over 50’s cover. Please see their Privacy Policy – https://www.assuredfutures.co.uk/common-page/privacy-policy/
Fluent Money – in partnership with SavingSuperStore.com for Loans and Mortgage services and products. Please see their Privacy Policy – https://www.fluentmoney.co.uk/data-protection/
SuperScript – in partnership with SavingSuperStore.com for Business and Landlord Insurance services and products. Please see their Privacy Policy – https://gosuperscript.com/privacy-notice/
Equals Group – in partnership with SavingSuperStore.com for Retail and Business Consumer Credit services and products. Please see their Privacy Policy – https://equalsmoney.com/privacy
Cashplus– in partnership with SavingSuperStore.com for Retail and Business Consumer Credit services and products. Please see their Privacy Policy- https://www.cashplus.com/security-and-privacy/
2. Data Controller
The data controller is SAVINGSUPERSTORE.COM in this Privacy Policy, ‘we’,’ our’ and ‘us’ means SAVINGSUPERSTORE.COM LIMITED and SavingSuperStore.com. Where data is provided to our partners in relation to the service you have requested on our site, our partners may also be acting as data controllers. If you would like more information on how any of our partners process your data, you should read their privacy policy and terms and conditions. Please see above “Who do we share your details with?” for relevant partners’ policies.
3. Your rights
You have the right to:
-Obtain access to your personal data;
-Receive information about us and the purposes for which we process your personal data;
-Prevent processing which may cause you damage or distress;
-Object to direct marketing and select the contact channels by which we market;
-You have the right to seek compensation through the civil courts for a breach of a data controller’s obligations;
-Ask us to correct any errors and/or delete the information we hold;
-Be forgotten by requesting all personal data collected from you, by us, be deleted completely from our systems.
-Opt out of any further contact by us or selected brand partners;
-Be notified in the event of a data breach, where data lost or stolen involves your personal data; and
Write to, report, or complain to your relevant supervisory authority, depending on your EU Member State (for UK data subjects, it is the ICO).
We are registered with ICO under license ZB331585 and comply with data protection laws in the United Kingdom. We take all reasonable steps to avoid any unauthorised and unlawful access to your personal data.
We reserve the right to change or revise this policy from time to time by updating this page. Changes will be published on this website.
You are entitled to see details of the personal information we hold about you, this is called a subject access request (SAR), you may make this request by emailing SavingSuperStore.com on dpo@SavingSuperStore.com.
You are also entitled to ask us to remove / delete your personal information from our records, if you wish to do this then please email SavingSuperStore.com at dpo@savingsuperstore.com. If you ask us to delete, correct or amend that personal data we will do so within a reasonable time (usually within 30 days but it can be up to 60 days for complicated requests).
4. Providing data about other people
This privacy policy sets out details in how your data will be used by us. If you are providing another person’s data to us, you should seek permission and advise the party to read our Privacy Policy. By giving us information about another person you are confirming that they have given you permission to provide the information to us on their behalf.
5. Crime and fraud prevention and enforcement
We may, if required share information with trusted third parties including our service and product providers or the fraud prevention agencies and police if we believe that it is reasonably required for the detection and/or prevention of crime, fraud and to protect our customers. Data may also be released to third parties if it is necessary to do so under the terms of a court order.
We may if required share your personal information with fraud prevention agencies and third parties who will use it for enforcement or to prevent fraud and money-laundering. If fraud is detected, you could be refused certain services, finance, or credit. Further details on how your information will be used by us and the fraud prevention agencies, and your data protection rights, can be found at https://www.cifas.org.uk/fpn.
6. Sensitive personal data
In order to provide quotes, partners may need to collect your personal information which is defined as special category data. This data is personal sensitive information that you give in order to facilitate a quote for an insurance product (life, health, motor, home etc), the information could include your medical history or any criminal convictions. They may need to share this information in order to be able to generate a quote for you. Please see Section 1 – Who do we share your details with? To review partner privacy policies.
7. Product / Service Provider websites
SavingSuperStore.com Limited and SavingSuperStore.com are not accountable for the privacy policies and practices of other websites. We will only partner with other product and service provider websites that maintain the same standards as are present on our own website (SavingSuperStore.com) however we cannot guarantee this. If you click through to any of our service and product providers to their own websites, you will be subject to that service and product provider’s website privacy policy and terms and conditions which we would recommend you review carefully.
8. Use of cookies and Analytical Data
What is a cookie?
A cookie is a very small file that is placed on your device (such as your laptop, desktop computer), which enables site servers to identify that device and allows us to offer tailored services and products to your requirement by permitting us to recognise you as a unique website user and provide us with information about how you use our website (SavingSuperStore.com). Cookies are commonly used on the Internet and do not harm your computer system or any device you may use to go on to our site.
You can find more information about cookies www.youronlinechoices.eu and www.allaboutcookies.org
9. How do we use the information we collect?
Information collected by us may include the time you visited our website, IP address of your computer/ device, and what website links you clicked on or when you opened our emails. However, any information we collect is kept safe and secure. Information only used for the purposes set out in this Privacy Policy.
We use the information we collect for the following purposes, including:
– To understand how you use our website and to assist us in tailoring the website to customer requirements and their needs.
– Collating unidentified aggregated information that is used to plan and manage developments to our services.
– To evaluate the effectiveness of our marketing (advertising) and promotions on third party websites, for example tracking whether these advertisements are being clicked on by website visitors and existing users.
– To assist in the provision of marketing advertisements that are relevant to you when browsing the internet.
We are continually looking to improve our website and user experiences hence regularly implement and adopt new technologies to help us achieve this. Please regularly check our Privacy policy page for details or updates.
Analytical Data
SavingSuperStore.com uses “Google Analytics” to allow us to monitor how website users use our service including Advertising Reporting Features and Remarketing.
As part of google analytic activity, if you have a Google account and you’ve allowed Google to associate your app and web browsing history so that you can receive tailored ads then Google may collect a Google identifier which allows them to recognise your account with google when you are using SavingSuperStore.com.
If you require more information or want to opt out of Google Analytics Advertising Reporting and Remarketing Features then please visit Google’s currently available opt-outs – https://tools.google.com/dlpage/gaoptout
How can I stop cookies and what effect will this have?
You can stop cookies at any time you wish to from being deployed on your device by configuring your browser settings not to accept them. However, in order to get the best use of our website we would recommend that you have cookies enabled. Please refer to your relevant browser’s ‘help’ facility for more information on how to manage cookie preference.
10. Law
Our website Privacy Policy is subject to English Law and to the exclusive jurisdiction of the English Courts. At SavingSuperStore.com we will always put our customers first and keep you in control, as it should be.
11. Complaints
Our aim is to provide you with the best customer experience and save you time and money. If you are unhappy with our service for any reason, please contact our Customer Services Team by sending an email to contact@savingsuperstore.com
We will aim to resolve your complaint within 48 hours. If we are not able to do so, we will provide you with an acknowledgment. After we have had an opportunity to investigate your concerns, we will issue you with a final response.
